/* Tickets/Desk — Sprint 6: список + правая панель (ориентир — макет №1). */

.zen-desk--v2 {
    --zen-desk-purple: #7c3aed;
    --zen-desk-purple-soft: #ede9fe;
    --zen-desk-sidebar-width: clamp(300px, 32vw, 400px);
    --zen-desk-border: #e8edf3;
    --zen-desk-text: #0f172a;
    --zen-desk-text-secondary: #475569;
    --zen-desk-text-muted: #94a3b8;
    --zen-desk-accent: var(--zen-desk-purple);
    --zen-desk-shadow-sm: 0 1px 2px rgba(15, 23, 42, 0.05);
    --zen-desk-shadow-md: 0 10px 30px rgba(15, 23, 42, 0.08);
}

/* === Макет №3: шапка + фильтры === */
.zen-desk--mock3 .zen-desk-hero--mock3 {
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    color: var(--zen-desk-text);
}

.zen-desk--mock3 .zen-desk-page-head__title {
    font-size: clamp(1.35rem, 1.8vw, 1.65rem);
    font-weight: 800;
    color: #ffffff !important;
    letter-spacing: -0.02em;
    text-shadow:
        0 1px 2px rgba(0, 0, 0, 0.55),
        0 2px 14px rgba(0, 0, 0, 0.35),
        0 0 1px rgba(0, 0, 0, 0.75);
}

.zen-desk--mock3 .zen-desk-page-head__title .bi {
    color: #ffffff !important;
    filter: drop-shadow(0 1px 2px rgba(0, 0, 0, 0.5)) drop-shadow(0 2px 8px rgba(0, 0, 0, 0.35));
}

.zen-desk--mock3 .zen-desk-page-head__subtitle {
    font-size: 0.86rem;
    color: rgba(255, 255, 255, 0.88) !important;
    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.45);
}

.zen-desk--mock3 .zen-desk-filter-shell {
    background: rgba(255, 255, 255, 0.82);
    border: 1px solid rgba(255, 255, 255, 0.9);
    border-radius: 16px;
    padding: 1rem 1.1rem;
    box-shadow: var(--zen-desk-shadow-md);
    backdrop-filter: blur(14px) saturate(130%);
    -webkit-backdrop-filter: blur(14px) saturate(130%);
}

.zen-desk--mock3 .zen-desk-filter-form__row {
    display: flex;
    flex-wrap: wrap;
    gap: 0.65rem;
    align-items: flex-end;
}

.zen-desk--mock3 .zen-desk-filter-form__row--inputs {
    margin-bottom: 0.75rem;
}

.zen-desk--mock3 .zen-desk-filter-form__row--actions {
    justify-content: space-between;
    gap: 0.75rem;
}

.zen-desk--mock3 .zen-desk-filter-field {
    flex: 1 1 120px;
    min-width: 0;
}

.zen-desk--mock3 .zen-desk-filter-field--search {
    flex: 2 1 220px;
}

.zen-desk--mock3 .zen-desk-filter-field--pagesize {
    flex: 0 0 72px;
}

.zen-desk--mock3 .zen-desk-filter-field__label {
    display: block;
    font-size: 0.62rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: #334155;
    margin-bottom: 0.25rem;
}

.zen-desk--mock3 .zen-desk-filter-field .form-control,
.zen-desk--mock3 .zen-desk-filter-field .form-select,
.zen-desk--mock3 .zen-desk-filter-field .input-group-text {
    border-color: #e2e8f0 !important;
    background: #fff !important;
    border-radius: 10px !important;
    font-size: 0.84rem;
    color: #0f172a !important;
}

.zen-desk--mock3 .zen-desk-filter-field .form-control::placeholder {
    color: #64748b !important;
    opacity: 1;
}

.zen-desk--mock3 .form-check-label {
    color: #334155 !important;
    font-weight: 600;
}

/* P1.6.1: SLA / горящие — всегда полноцветные + touch-анимация */
.zen-desk--mock3 a.btn.vd-desk-sla-solid.btn-outline-danger,
.zen-desk--mock3 a.vd-desk-sla-solid.btn-outline-danger {
    color: #fff !important;
    background: #dc2626 !important;
    border-color: #b91c1c !important;
    box-shadow: 0 2px 8px rgba(220, 38, 38, 0.28);
    transition: transform 0.14s ease, box-shadow 0.14s ease, filter 0.14s ease;
}

.zen-desk--mock3 a.btn.vd-desk-sla-solid.btn-outline-warning,
.zen-desk--mock3 a.vd-desk-sla-solid.btn-outline-warning {
    color: #1f2937 !important;
    background: #f59e0b !important;
    border-color: #d97706 !important;
    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.28);
    transition: transform 0.14s ease, box-shadow 0.14s ease, filter 0.14s ease;
}

.zen-desk--mock3 a.vd-desk-sla-solid:hover {
    filter: brightness(1.05);
    transform: translateY(-1px) scale(1.02);
    box-shadow: 0 4px 14px rgba(15, 23, 42, 0.18);
}

.zen-desk--mock3 a.vd-desk-sla-solid:active {
    transform: translateY(1px) scale(0.98);
    filter: brightness(0.96);
}

.zen-desk--mock3 .zen-desk-filter-toggles {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    flex-shrink: 0;
}

.zen-desk--mock3 .zen-desk-filter-reset {
    color: var(--zen-desk-text-secondary) !important;
    font-weight: 600;
}

.zen-desk--mock3 .zen-desk-filter-form__buttons {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-left: auto;
    flex-shrink: 0;
}

.zen-desk--mock3 .zen-desk-btn-apply {
    background: var(--zen-desk-purple) !important;
    border-color: #6d28d9 !important;
    border-radius: 10px !important;
    font-weight: 600;
    padding-inline: 1.1rem;
}

.zen-desk--mock3 .zen-desk-btn-excel {
    width: 36px;
    height: 36px;
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 999px !important;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 {
    border-bottom: 1px solid var(--zen-desk-border);
    margin-top: 1rem;
    gap: 0.25rem;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 .nav-link {
    border: 0 !important;
    border-bottom: 2px solid transparent !important;
    border-radius: 0 !important;
    background: transparent !important;
    color: var(--zen-desk-text-secondary) !important;
    font-weight: 600;
    font-size: 0.88rem;
    padding: 0.65rem 1rem;
    margin: 0 0.35rem 0 0 !important;
    margin-bottom: -1px !important;
    box-shadow: none !important;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 .nav-link:hover {
    color: var(--zen-desk-text) !important;
    background: transparent !important;
    border-color: transparent !important;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 .nav-link.active {
    color: var(--zen-desk-purple) !important;
    background: transparent !important;
    border-bottom-color: var(--zen-desk-purple) !important;
    box-shadow: none !important;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 .nav-link .badge {
    background: rgba(15, 23, 42, 0.06) !important;
    color: rgba(15, 23, 42, 0.78) !important;
    border-color: rgba(15, 23, 42, 0.12) !important;
}

.zen-desk--mock3 .zen-desk-tabs--mock3 .nav-link.active .badge {
    background: color-mix(in srgb, var(--zen-desk-purple) 12%, transparent) !important;
    color: var(--zen-desk-purple) !important;
    border-color: color-mix(in srgb, var(--zen-desk-purple) 22%, transparent) !important;
}

.zen-desk--mock3 .zen-desk-tab-count {
    display: inline-block;
    margin-left: 0.15rem;
    font-weight: 700;
    color: inherit;
}

/* Чипы — всегда слегка цветные, как на макете */
.zen-desk--mock3 .zen-desk-quick-chips--mock3 {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    flex: 1 1 auto;
    justify-content: center;
}

.zen-desk--mock3 .zen-desk-quick-chip {
    border-radius: 999px;
    font-size: 0.76rem;
    font-weight: 600;
    padding: 0.28rem 0.55rem;
    text-decoration: none;
}

.zen-desk--mock3 .zen-desk-quick-chip--success {
    background: #ecfdf5;
    border: 1px solid #bbf7d0;
    color: #047857;
}

.zen-desk--mock3 .zen-desk-quick-chip--danger {
    background: #fef2f2;
    border: 1px solid #fecaca;
    color: #b91c1c;
}

.zen-desk--mock3 .zen-desk-quick-chip--warning {
    background: #fff7ed;
    border: 1px solid #fed7aa;
    color: #c2410c;
}

.zen-desk--mock3 .zen-desk-quick-chip--burning {
    background: #fff1f2;
    border: 1px solid #fecdd3;
    color: #e11d48;
}

.zen-desk--mock3 .zen-desk-quick-chip--purple {
    background: #f5f3ff;
    border: 1px solid #ddd6fe;
    color: #6d28d9;
}

.zen-desk--mock3 .zen-desk-quick-chip--info {
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    color: #1d4ed8;
}

.zen-desk--mock3 .zen-desk-quick-chip.is-active {
    box-shadow: 0 0 0 2px rgba(124, 58, 237, 0.25);
}

.zen-desk--mock3 .zen-desk-quick-chip__count {
    background: rgba(255, 255, 255, 0.65);
    border-radius: 999px;
    padding: 0.05rem 0.35rem;
    font-size: 0.68rem;
    font-weight: 800;
}

/* === Workspace: список ~68% + панель ~32% === */
.zen-desk-workspace {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 0;
    align-items: stretch;
    min-height: 560px;
    background: #fff;
    border: 1px solid var(--zen-desk-border);
    border-radius: 0 0 14px 14px;
    overflow: hidden;
    box-shadow: var(--zen-desk-shadow-sm);
}

@media (min-width: 992px) {
    .zen-desk-workspace {
        grid-template-columns: minmax(0, 1fr) var(--zen-desk-sidebar-width);
    }

    .zen-desk-list-pane {
        border-right: 1px solid var(--zen-desk-border) !important;
        border-radius: 0 !important;
        box-shadow: none !important;
    }

    .zen-desk-panel-pane {
        position: sticky;
        top: 0.75rem;
        align-self: stretch;
        display: flex;
        flex-direction: column;
        min-height: 560px;
        background: #fff;
    }
}

.zen-desk--mock3 .zen-desk-list-pane {
    background: #fff;
    min-width: 0;
}

.zen-desk--mock3 .zen-desk-sidebar {
    border-left: 0;
}

.zen-desk--mock3 .zen-desk-sidebar__headline {
    font-size: 1.15rem;
    font-weight: 800;
    padding: 0.5rem 1rem 0.85rem;
}

.zen-desk--mock3 .zen-desk-sidebar__take-btn,
.zen-desk--mock3 .zen-desk-sidebar__footer-save {
    background: var(--zen-desk-purple) !important;
    border-color: #6d28d9 !important;
}

.zen-desk--mock3 .zen-desk-sidebar__footer-close {
    border-color: #d1d5db;
    color: var(--zen-desk-text-secondary);
    background: #fff;
}

.zen-desk--mock3 .zen-desk-sidebar__footer {
    background: #fff;
}

.zen-desk--mock3 .zen-desk-col-id {
    width: 4.5rem;
}

.zen-desk--mock3 .zen-desk-col-subject {
    min-width: 12rem;
}

.zen-desk-panel-pane {
    min-width: 0;
}

/* === Таблица заявок (строки-карточки, макет №1) === */
.zen-desk-table-wrap {
    max-height: calc(100vh - 16rem);
    overflow: auto;
}

.zen-desk--mock3 .zen-desk-ticket-table {
    min-width: 1020px;
}

.zen-desk-ticket-table thead th {
    position: sticky;
    top: 0;
    z-index: 2;
    background: #fff;
    font-size: 0.7rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 700;
    color: #94a3b8;
    border-bottom: 1px solid var(--zen-desk-border);
    padding: 0.75rem 0.85rem;
    white-space: nowrap;
}

.zen-desk-ticket-table__check,
.zen-desk-ticket-row__check {
    width: 2.5rem;
    vertical-align: middle;
    text-align: center;
}

.zen-desk-ticket-row__check-label {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    min-height: 1.5rem;
    margin: 0;
    cursor: pointer;
}

.zen-desk-ticket-row__check .desk-row-check {
    cursor: pointer;
}

.zen-desk-table-summary {
    background: #fafbfc;
}

.zen-desk-line-clamp-1 {
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 1;
    overflow: hidden;
}

.zen-desk-ticket-row {
    cursor: pointer;
    user-select: none;
    transition: background-color 0.15s ease, box-shadow 0.15s ease;
}

.zen-desk-ticket-row:hover {
    background-color: rgba(37, 99, 235, 0.04);
}

.zen-desk-ticket-row.is-active {
    background-color: var(--zen-desk-purple-soft);
    box-shadow: inset 3px 0 0 var(--zen-desk-purple);
}

.zen-desk-ticket-row--priority {
    box-shadow: inset 3px 0 0 #ef4444;
}

.zen-desk-ticket-row.is-active.zen-desk-ticket-row--priority {
    box-shadow: inset 3px 0 0 #6f42c1;
}

.zen-desk-ticket-row td {
    padding: 0.85rem 0.75rem;
    vertical-align: middle;
    border-color: #f1f5f9;
}

.zen-desk-ticket-row__id-link {
    font-weight: 700;
    color: var(--zen-desk-purple);
    font-size: 0.88rem;
}

.zen-desk-ticket-row__requester-name {
    font-weight: 600;
    font-size: 0.86rem;
    color: var(--zen-desk-text);
}

.zen-desk-ticket-row__title {
    font-weight: 600;
    font-size: 0.9rem;
    line-height: 1.35;
    color: var(--zen-desk-text);
}

.zen-desk-ticket-row__meta {
    font-size: 0.78rem;
    color: var(--zen-desk-text-muted);
    line-height: 1.35;
}

.zen-desk-ticket-row__category-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
    padding: 0.2rem 0.55rem;
    border-radius: 999px;
    background: #f1f5f9;
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--zen-desk-text-secondary);
}

.zen-desk-line-clamp-2 {
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    overflow: hidden;
}

#deskDensityTarget.tw-density-compact .zen-desk-ticket-row td {
    padding-top: 0.45rem;
    padding-bottom: 0.45rem;
}

#deskDensityTarget.tw-density-compact .zen-desk-ticket-row__title {
    font-size: 0.85rem;
}

/* === Слот правой панели === */
#ticket-sidebar.zen-desk-sidebar-slot {
    height: 100%;
    min-height: 560px;
    border: 0;
    border-radius: 0;
    background: #fff;
    box-shadow: none;
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

@media (max-width: 991.98px) {
    .zen-desk-workspace--has-selection .zen-desk-panel-pane {
        position: fixed;
        inset: 0;
        z-index: 1045;
        background: rgba(15, 23, 42, 0.35);
        padding: 0.75rem;
        display: flex;
        justify-content: flex-end;
    }

    .zen-desk-workspace--has-selection #ticket-sidebar.zen-desk-sidebar-slot {
        width: min(100%, 420px);
        max-height: 100%;
        border-radius: 16px;
        overflow: auto;
    }
}

.zen-desk-sidebar-placeholder__empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    flex: 1;
    min-height: 280px;
    padding: 2rem 1rem;
    text-align: center;
    color: var(--zen-desk-text-muted);
    font-size: 0.92rem;
}

.zen-desk-sidebar-placeholder__empty i {
    font-size: 1.8rem;
    opacity: 0.5;
}

/* === Панель деталей (_DeskTicketPanel) === */
.zen-desk-sidebar {
    display: flex;
    flex-direction: column;
    height: 100%;
    max-height: calc(100vh - 2rem);
    background: #fff;
    overflow: hidden;
}

.zen-desk-sidebar__header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.75rem;
    padding: 1rem 1rem 0.85rem;
    border-bottom: 1px solid var(--zen-desk-border);
    flex-shrink: 0;
}

.zen-desk-sidebar__id-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem;
}

.zen-desk-sidebar__id-label {
    font-size: 0.95rem;
    font-weight: 700;
    color: var(--zen-desk-text);
}

.zen-desk-sidebar__headline {
    font-size: 1.2rem;
    font-weight: 800;
    line-height: 1.25;
    margin: 0;
    padding: 0.35rem 1rem 0.75rem;
    color: var(--zen-desk-text);
    border-bottom: 1px solid #f1f5f9;
}

.zen-desk-sidebar__primary-actions {
    display: flex;
    align-items: stretch;
    gap: 0.5rem;
    padding: 0 1rem 0.75rem;
    flex-shrink: 0;
}

.zen-desk-sidebar__more-btn {
    width: 42px;
    border-radius: 12px;
    border: 1px solid var(--zen-desk-border);
}

.zen-desk-sidebar__footer-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    align-items: center;
}

.zen-desk-sidebar__footer-save,
.zen-desk-sidebar__footer-close {
    border-radius: 12px;
    font-weight: 600;
    flex: 1 1 auto;
}

.zen-desk-sidebar__footer-delete {
    width: 42px;
    border-radius: 12px;
    padding-inline: 0.55rem;
}

.zen-desk-sidebar__advanced summary {
    cursor: pointer;
    user-select: none;
}

.zen-desk-quick-chips--hero .zen-desk-quick-chip {
    background: color-mix(in srgb, var(--vd-panel-strong) 82%, transparent);
    border-color: rgba(var(--vd-chrome-shadow-rgb), 0.1);
    font-size: 0.78rem;
    padding: 0.28rem 0.65rem;
}

.zen-desk-quick-chip--success.is-active {
    border-color: #198754;
    color: #146c43;
    background: rgba(25, 135, 84, 0.1);
}

.zen-desk-quick-chips--hero .zen-desk-quick-chip__count {
    background: rgba(var(--vd-chrome-shadow-rgb), 0.08);
}

.zen-desk-sidebar__close {
    border-radius: 999px;
    flex-shrink: 0;
}

.zen-desk-sidebar__requester {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.85rem 1rem;
    border-bottom: 1px solid #f1f5f9;
    flex-shrink: 0;
}

.zen-desk-sidebar__requester-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: #eff6ff;
    color: var(--zen-desk-accent);
}

.zen-desk-sidebar__requester-name {
    font-weight: 700;
    font-size: 0.92rem;
}

.zen-desk-sidebar__requester-contact {
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
    font-size: 0.78rem;
    color: var(--zen-desk-text-secondary);
}

.zen-desk-sidebar__badges {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    padding: 0.6rem 1rem;
    border-bottom: 1px solid #f1f5f9;
    flex-shrink: 0;
}

.zen-desk-sidebar__badge {
    font-size: 0.74rem;
    font-weight: 600;
    padding: 0.18rem 0.5rem;
    border-radius: 999px;
    background: #f1f5f9;
    color: var(--zen-desk-text-secondary);
}

.zen-desk-sidebar__badge--category {
    background: #eff6ff;
    color: #1d4ed8;
}

.zen-desk-sidebar__take-form {
    padding: 0 1rem 0.6rem;
    flex-shrink: 0;
}

.zen-desk-sidebar__take-btn {
    border-radius: 12px;
    font-weight: 600;
}

.zen-desk-sidebar__tabs {
    padding: 0 0.75rem;
    border-bottom: 1px solid var(--zen-desk-border);
    flex-shrink: 0;
}

.zen-desk-sidebar__tabs .nav-link {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--zen-desk-text-muted);
    border: 0;
    border-bottom: 2px solid transparent;
    border-radius: 0;
    padding: 0.5rem 0.6rem;
}

.zen-desk-sidebar__tabs .nav-link.active {
    color: var(--zen-desk-purple);
    background: transparent;
    border-bottom-color: var(--zen-desk-purple);
}

.zen-desk-sidebar__content {
    flex: 1;
    overflow: auto;
    padding: 0.8rem 1rem;
}

.zen-desk-sidebar__section {
    margin-bottom: 0.9rem;
}

.zen-desk-sidebar__section-label {
    font-size: 0.66rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 700;
    color: var(--zen-desk-text-muted);
    margin-bottom: 0.3rem;
}

.zen-desk-sidebar__description,
.zen-desk-sidebar__answer {
    font-size: 0.88rem;
    line-height: 1.5;
    color: var(--zen-desk-text);
    white-space: pre-wrap;
    word-break: break-word;
}

.zen-desk-sidebar__answer {
    padding: 0.6rem 0.7rem;
    border-radius: 12px;
    background: #eff6ff;
    border: 1px solid #dbeafe;
}

.zen-desk-sidebar__tags {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem;
}

.zen-desk-sidebar__tag {
    font-size: 0.76rem;
    font-weight: 600;
    padding: 0.18rem 0.5rem;
    border-radius: 999px;
    background: #f1f5f9;
}

.zen-desk-sidebar__field-value {
    font-size: 0.86rem;
    font-weight: 600;
}

.zen-desk-sidebar__attachment {
    display: flex;
    align-items: center;
    gap: 0.7rem;
    padding: 0.6rem 0.7rem;
    border: 1px solid var(--zen-desk-border);
    border-radius: 12px;
    background: #f8fafc;
}

.zen-desk-sidebar__attach-thumb {
    border: 0;
    padding: 0;
    background: transparent;
    width: 52px;
    height: 52px;
    border-radius: 8px;
    overflow: hidden;
}

.zen-desk-sidebar__attach-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.zen-desk-sidebar__comments-list {
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
    margin-bottom: 0.75rem;
}

.zen-desk-sidebar__comment {
    padding: 0.6rem 0.7rem;
    border-radius: 12px;
    border: 1px solid var(--zen-desk-border);
    background: #f8fafc;
}

.zen-desk-sidebar__comment-head {
    display: flex;
    justify-content: space-between;
    gap: 0.5rem;
    font-size: 0.74rem;
    color: var(--zen-desk-text-muted);
    margin-bottom: 0.2rem;
}

.zen-desk-sidebar__comment-text {
    font-size: 0.86rem;
    line-height: 1.45;
}

.zen-desk-sidebar__footer {
    flex-shrink: 0;
    padding: 0.8rem 1rem 1rem;
    border-top: 1px solid var(--zen-desk-border);
    background: #f8fafc;
}

.zen-desk-sidebar__status-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.35rem;
}

/* light-office accents */
body[data-color-palette="light-office"] .zen-desk--mock3 .zen-desk-ticket-row__id-link {
    color: var(--zen-desk-purple);
}

body[data-color-palette="light-office"] .zen-desk--mock3 .btn-primary,
body[data-color-palette="light-office"] .zen-desk--mock3 .zen-desk-btn-apply {
    background: var(--zen-desk-purple) !important;
    border-color: #6d28d9 !important;
}

body[data-color-palette="light-office"] .zen-desk--mock3 .zen-desk-pagination__list .page-item.active .page-link {
    background: var(--zen-desk-purple);
    border-color: var(--zen-desk-purple);
}

/* === Быстрые чипы под красной зоной === */
.zen-desk-quick-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    align-items: center;
}

.zen-desk-quick-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.35rem 0.85rem;
    border-radius: 999px;
    border: 1px solid var(--zen-desk-border);
    background: #fff;
    color: var(--zen-desk-text-secondary);
    font-size: 0.8125rem;
    font-weight: 500;
    text-decoration: none;
    transition: background-color 0.15s ease, border-color 0.15s ease, color 0.15s ease;
}

.zen-desk-quick-chip:hover {
    background: #f8fafc;
    border-color: #cbd5e1;
    color: var(--zen-desk-text);
}

.zen-desk-quick-chip.is-active {
    background: rgba(37, 99, 235, 0.08);
    border-color: var(--zen-desk-accent);
    color: var(--zen-desk-accent);
}

.zen-desk-quick-chip__count {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 1.35rem;
    padding: 0.1rem 0.4rem;
    border-radius: 999px;
    background: #f1f5f9;
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--zen-desk-text-muted);
}

.zen-desk-quick-chip.is-active .zen-desk-quick-chip__count {
    background: rgba(37, 99, 235, 0.15);
    color: var(--zen-desk-accent);
}

.zen-desk-quick-chip--danger.is-active { border-color: #dc3545; color: #dc3545; background: rgba(220, 53, 69, 0.06); }
.zen-desk-quick-chip--warning.is-active { border-color: #fd7e14; color: #c45d00; background: rgba(253, 126, 20, 0.08); }
.zen-desk-quick-chip--purple.is-active { border-color: #6f42c1; color: #6f42c1; background: rgba(111, 66, 193, 0.08); }
.zen-desk-quick-chip--info.is-active { border-color: #0dcaf0; color: #087990; background: rgba(13, 202, 240, 0.1); }

body[data-color-palette="light-office"] .zen-desk-quick-chip.is-active {
    border-color: #6f42c1;
    color: #6f42c1;
    background: rgba(111, 66, 193, 0.08);
}

body[data-color-palette="light-office"] .zen-desk-quick-chip.is-active .zen-desk-quick-chip__count {
    background: rgba(111, 66, 193, 0.15);
    color: #6f42c1;
}

/* === Пагинация === */
.zen-desk-pagination__list .page-link {
    border-radius: 0.35rem;
    color: var(--zen-desk-text-secondary);
}

.zen-desk-pagination__list .page-item.active .page-link {
    background: var(--zen-desk-accent);
    border-color: var(--zen-desk-accent);
}

body[data-color-palette="light-office"] .zen-desk-pagination__list .page-item.active .page-link {
    background: #6f42c1;
    border-color: #6f42c1;
}

.zen-desk-bulk-bar__select {
    min-width: 10rem;
    max-width: 14rem;
}

.zen-desk-bulk-bar__comment {
    min-width: 12rem;
    max-width: 18rem;
}

.zen-desk-bulk-bar__select {
    width: auto;
    min-width: 10rem;
    max-width: 14rem;
}

.zen-desk-bulk-bar__comment {
    width: auto;
    min-width: 12rem;
    max-width: 18rem;
}

.zen-desk-ticket-row__executor-name {
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--zen-desk-text);
}

.zen-desk-sidebar__sla {
    margin: 0 1rem 0.75rem;
}

/* Красная зона: стили наследуются из vd-page-desk-chrome.css — не переопределять */

/* === Страница диспетчера === */
.dispatcher-page.zen-desk--mock3 {
    --zen-desk-purple: #6366f1;
    --zen-desk-purple-soft: #eef2ff;
    padding-bottom: 1.25rem;
}

.zen-desk--mock3 .zen-desk-workspace--mock3 {
    margin-top: 0;
    border-top: 0;
    border-radius: 0 0 16px 16px;
    box-shadow: var(--zen-desk-shadow-md);
}

/* === Массовые действия (заглушка) === */
.zen-desk-bulk-bar {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin-top: 0.65rem;
    padding: 0.55rem 0.85rem;
    background: #fff;
    border: 1px solid var(--zen-desk-border);
    border-radius: 12px;
    box-shadow: var(--zen-desk-shadow-sm);
}

.zen-desk-bulk-bar__count {
    font-size: 0.84rem;
    font-weight: 700;
    color: var(--zen-desk-text-secondary);
}

.zen-desk-bulk-bar__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
}

/* === Бейджи статуса в таблице/панели (макет) === */
.zen-desk--mock3 .status-badge {
    display: inline-flex;
    align-items: center;
    padding: 0.2rem 0.55rem;
    border-radius: 999px;
    font-size: 0.74rem;
    font-weight: 700;
    border: 1px solid transparent;
    white-space: nowrap;
}

.zen-desk--mock3 .status-badge--open {
    background: #fce7f3;
    color: #be185d;
    border-color: #fbcfe8;
}

.zen-desk--mock3 .status-badge--progress {
    background: #eff6ff;
    color: #1d4ed8;
    border-color: #bfdbfe;
}

.zen-desk--mock3 .status-badge--resolved {
    background: #ecfdf5;
    color: #047857;
    border-color: #bbf7d0;
}

.zen-desk--mock3 .status-badge--muted {
    background: #f1f5f9;
    color: #64748b;
    border-color: #e2e8f0;
}

/* === Заглушки UI (выглядят как макет, но без backend) === */
.zen-desk-ui-stub:disabled,
.zen-desk-ui-stub[disabled] {
    opacity: 1;
    color: var(--zen-desk-text);
    background-color: #fff !important;
    border-color: #e2e8f0 !important;
    cursor: not-allowed;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%2394a3b8' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 0.65rem center;
    padding-right: 1.75rem;
}

[data-desk-stub]:disabled {
    opacity: 0.72;
    cursor: not-allowed;
}

.zen-desk-sidebar__tags--mock {
    align-items: center;
}

.zen-desk-sidebar__tag-add {
    display: inline-flex;
    align-items: center;
    gap: 0.2rem;
    border: 1px dashed #cbd5e1;
    background: #fff;
    color: var(--zen-desk-text-secondary);
    font-size: 0.74rem;
    font-weight: 600;
    padding: 0.15rem 0.5rem;
    border-radius: 999px;
    cursor: pointer;
    transition: border-color 0.15s ease, color 0.15s ease;
}

.zen-desk-sidebar__tag-add:hover {
    border-color: var(--zen-desk-purple);
    color: var(--zen-desk-purple);
}

.zen-desk-sidebar__tags-input {
    max-width: 100%;
}

.zen-desk-sidebar__attachment--empty {
    justify-content: flex-start;
    min-height: 52px;
}

.zen-desk--mock3 .zen-desk-filter-field select:disabled {
    opacity: 0.65;
    cursor: not-allowed;
}

.zen-desk--mock3 .zen-desk-ticket-row.is-active {
    background-color: #eef2ff;
    box-shadow: inset 3px 0 0 var(--zen-desk-purple);
}

.zen-desk--mock3 .zen-desk-ticket-row:hover {
    background-color: #f8fafc;
}

.zen-desk--mock3 .zen-desk-sidebar__headline {
    font-size: 1.05rem;
    font-weight: 800;
    padding: 0.5rem 1rem 0.75rem;
}

.zen-desk--mock3 .zen-desk-table-summary {
    font-size: 0.8rem;
    color: var(--zen-desk-text-muted);
    background: #fafbfc;
    border-top: 1px solid var(--zen-desk-border);
}

/* User Culture Index — staff-only panel in desk sidebar */
.zen-desk-sidebar__culture.vd-culture-panel {
    margin: 0 1rem 0.75rem;
    padding: 0.65rem 0.75rem;
    border-radius: 0.65rem;
    border: 1px solid var(--zen-desk-border);
    background: color-mix(in srgb, var(--zen-desk-card-bg) 92%, #f8fafc);
}

.vd-culture-panel__head {
    display: flex;
    align-items: flex-start;
    gap: 0.5rem;
}

.vd-culture-panel__dot {
    width: 0.65rem;
    height: 0.65rem;
    border-radius: 50%;
    margin-top: 0.35rem;
    flex-shrink: 0;
}

.vd-culture--green .vd-culture-panel__dot { background: #22c55e; }
.vd-culture--yellow .vd-culture-panel__dot { background: #f59e0b; }
.vd-culture--red .vd-culture-panel__dot { background: #ef4444; }

.vd-culture-panel__title {
    font-size: 0.78rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.03em;
    color: var(--zen-desk-text-muted);
}

.vd-culture-panel__subtitle {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--zen-desk-text);
}

.vd-culture-panel__hints {
    color: var(--zen-desk-text-secondary);
    margin-bottom: 0.35rem;
}

.vd-culture-panel__meta {
    color: var(--zen-desk-text-muted);
}

.vd-culture-panel__disclaimer {
    color: var(--zen-desk-text-muted);
    font-style: italic;
}

.vd-culture-rate summary {
    cursor: pointer;
    color: var(--zen-desk-accent);
}

/* Culture badge in desk ticket list rows */
.vd-culture-row-badge {
    display: inline-block;
    width: 0.55rem;
    height: 0.55rem;
    border-radius: 50%;
    flex-shrink: 0;
}

.vd-culture-row-badge--green { background: #22c55e; }
.vd-culture-row-badge--yellow { background: #f59e0b; }
.vd-culture-row-badge--red { background: #ef4444; }

.vd-culture-stars-input .vd-culture-star-btn {
    min-width: 2rem;
    font-size: 1.1rem;
    line-height: 1;
}

.vd-culture-stars-input .vd-culture-star-btn.active {
    background: var(--bs-warning);
    border-color: var(--bs-warning);
    color: #fff;
}

.vd-culture-stars-display .vd-culture-star--on { color: #f59e0b; }
.vd-culture-stars-display .vd-culture-star--off { color: rgba(148, 163, 184, 0.45); }

/* --- Desk panel ≈ Details language (Wave 4 S-slice) --- */

.vd-desk-panel .zen-desk-sidebar__headline {
  font-weight: 700;
  letter-spacing: -0.02em;
}

.vd-desk-panel .zen-desk-sidebar__tabs {
  margin: 0 1rem;
  border-bottom: 1px solid #e2e8f0;
}

.vd-desk-panel .zen-desk-sidebar__tabs .nav-link {
  border: 0;
  border-bottom: 2px solid transparent;
  border-radius: 0;
  color: #64748b;
  font-size: 0.82rem;
  font-weight: 600;
  padding: 0.55rem 0.75rem;
}

.vd-desk-panel .zen-desk-sidebar__tabs .nav-link.active {
  color: #0f172a;
  background: transparent;
  border-bottom-color: #2563eb;
}

.vd-desk-panel .zen-desk-sidebar__section {
  background: #fff;
  border: 1px solid #eef2f7;
  border-radius: 0.9rem;
  padding: 0.75rem 0.85rem;
  margin-bottom: 0.75rem;
  box-shadow: 0 2px 10px rgba(15, 23, 42, 0.03);
}

.vd-desk-panel .zen-desk-sidebar__comment {
  border: 1px solid #eef2f7;
  border-radius: 0.75rem;
  background: #fff;
}

.vd-desk-panel .vd-td-sla .vd-sla-bar {
  height: 8px;
  border-radius: 999px;
  background: #e2e8f0;
  overflow: hidden;
}

.vd-desk-panel .vd-td-sla .vd-sla-row-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
  font-size: 0.8rem;
}

.vd-desk-panel .vd-td-sla .vd-sla-row-title {
  font-weight: 600;
  color: #334155;
}

.vd-desk-panel .vd-td-sla .vd-sla-row-title i {
  margin-right: 0.3rem;
}