/* Карточка заявки: Details / MyTickets (C2; после vd-overrides) */

.zen-ticket-details {
    max-width: 960px;
}

.zen-ticket-details-toolbar .btn {
    font-weight: 600;
    font-size: 0.8125rem;
}

body.zen-body .zen-ticket-details-meta.vd-glass-card {
    background: color-mix(in srgb, var(--vd-panel-strong) 82%, transparent) !important;
    border-color: rgba(var(--vd-chrome-shadow-rgb), 0.14) !important;
    backdrop-filter: blur(14px);
    -webkit-backdrop-filter: blur(14px);
    color: var(--vd-text) !important;
}

body.zen-body .zen-ticket-details-meta.vd-glass-card a.text-reset {
    color: var(--vd-text) !important;
}

body.zen-body .zen-ticket-details-meta--urgent.vd-glass-card,
body.zen-body .zen-ticket-details-meta--urgent {
    background: linear-gradient(
        90deg,
        var(--vd-ticket-urgent-meta-from) 0%,
        var(--vd-ticket-urgent-meta-mid) 50%,
        var(--vd-ticket-urgent-meta-to) 100%
    ) !important;
    color: var(--vd-ticket-urgent-meta-fg) !important;
    border-bottom-color: rgba(var(--vd-chrome-shadow-rgb), 0.12) !important;
}

body.zen-body .zen-ticket-details-meta--urgent .text-muted,
body.zen-body .zen-ticket-details-meta--urgent.vd-glass-card .text-muted {
    color: var(--vd-ticket-urgent-meta-muted) !important;
}

body.zen-body .zen-ticket-details-meta--urgent a.text-reset,
body.zen-body .zen-ticket-details-meta--urgent.vd-glass-card a.text-reset {
    color: var(--vd-ticket-urgent-meta-fg) !important;
}

body.zen-body .zen-ticket-desk-actions-head {
    background: linear-gradient(
        118deg,
        var(--vd-text) 0%,
        var(--vd-chrome-bg) 38%,
        var(--vd-accent-strong) 72%,
        var(--vd-accent) 100%
    ) !important;
    border-bottom: 1px solid rgba(var(--vd-chrome-shadow-rgb), 0.25);
}

.zen-ticket-attachment-preview {
    max-width: 420px;
}

.zen-ticket-comments-card .list-group-item {
    border-color: var(--vd-border-soft);
}

.zen-ticket-comment-thread-item {
    padding-top: 0.65rem;
    padding-bottom: 0.65rem;
}

/* Shared audit timeline (Details / Desk / MyTickets) */
.vd-td-timeline {
    position: relative;
}

.vd-td-timeline__item {
    position: relative;
    display: grid;
    grid-template-columns: 16px 1fr;
    gap: 0.75rem;
    padding-bottom: 1rem;
}

.vd-td-timeline__item:last-child {
    padding-bottom: 0;
}

.vd-td-timeline__item:not(:last-child)::before {
    content: "";
    position: absolute;
    left: 7px;
    top: 14px;
    bottom: 0;
    width: 2px;
    background: #e2e8f0;
}

.vd-td-timeline__dot {
    width: 12px;
    height: 12px;
    margin-top: 4px;
    border-radius: 50%;
    background: #2563eb;
    border: 2px solid #dbeafe;
    z-index: 1;
}

.vd-td-timeline__time {
    font-size: 0.72rem;
    margin-bottom: 0.15rem;
}

.vd-td-timeline__text {
    font-size: 0.9rem;
    color: #334155;
    line-height: 1.4;
}